New WeChat Report

Initial Touchpoints Guide: Luxury Fashion Edition

We analyzed 41 luxury brands' performance on WeChat, sharing what they're doing well...and what could be better.

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All-in-one suite for WeChat engagement

  • Chatly

    Increased engagement and retention through targeted, meaningful content.

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  • Chatly

    One-to-one communication and CRM for enterprise B2B sales teams.

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  • Chatly

    Empower your agents to provide faster, smarter service on WeChat.

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  • Chatly

    Seamless omnichannel commerce for today’s connected shoppers.

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Discover industry specific solutions for  WeChat 

Why Chatly?

Salesforce Integration

Salesforce Integration

Chatly fully integrates with Salesforce Marketing, Sales, and Service Clouds, enabling you to harness the power of Salesforce to seamlessly connect with your customers on WeChat.



Other companies may provide solutions for specific aspects of your WeChat strategy, while we bring them all under one roof, creating the most comprehensive WeChat social CRM platform out there.

Solutions at Scale

Solutions at Scale

We work with large, internationally recognized companies who are looking for enterprise-level software solutions that they can rely on.

Leading brands from around the world use

Chatly to optimize their  WeChat  presence

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Here's what they
have to say 

  • Katie Forte

    Director Global Strategy

    Cirque du Soleil

    Part of Cirque du Soleil's objectives for global expansion is to establish a strong and long-term presence in China in order to share our creativity with as many people as possible. We have a 360 marketing plan to achieve our goal, including setting up a deep online presence, building community, and engaging with fans on WeChat. WeChatify definitely represents a great opportunity for us to connect with the international markets and Chinese population and build awareness for the brand.

  • Dr. Nicco Tan

    VP- Relationship Marketing & Social Media


    As one of the key destinations in Malaysia, Resorts World Genting aims to attract the China market by establishing a core presence through the key digital channels in China. In order to do so, we have partnered with WeChatify to enable us to meet our objectives at the shortest possible time. Currently, WeChatify manages our social media presence in China.

  • Marcus Carney

    Tourism Manager

    Visit Seattle

    Adding The Momentum Group to produce our WeChat Mini Program helped Visit Seattle meet our Chinese consumers and visitors on the most important platform to the market. Visit Seattle is excited to work with The Momentum Group.

  • Eric Chung

    Executive Director, Sales Strategy & Strategic Partnerships

    MGM Resorts International

    The Chatly team supported MGMRI on our entire WeChat strategy and execution. They stood up our Official Account, put together a segmentation plan, and deployed the strategy for us in record time. Our team utilizes their product for hotel segmentation, persona management and analytics.

  • Hanna B

    Digital Marketing

    Grand Hyatt New York

    We 110% could not have done this without you and would not have wanted to work with anyone else. Thank you for all that you did to make our presence in China known.

  • Winnie Cheung

    Marketing Intelligence

    Amore Pacific

    We do high volume SMS communications frequently and we simply did not have a reliable solution for SMS in China, leave alone one that would also integrate with our Salesforce CRM data. WeChatify’s SMS integration was very easy to setup because of its seamless integration with Journey Builder. Setting up the personalization was very intuitive as well. But most importantly, I love the fact that once the campaign is set up, it just works and the delivery rates are higher than what we’ve seen before with other solution providers in China.

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Social CRM, marketing automation, and omnichannel experiences on WeChat are more important than ever.

Learn why

5 Ways to Personalize WeChat User Experiences You May Not Know About
When done right, personalization is proven to increase engagement, retention, and conversion rates.
WeChat Data Binding For Dummies
With data binding, you can gain a holistic view of each follower’s preferences and behaviors and turn user information into actionable data.
Clienteling, Chat Archiving, and Mobile CRM: 3 WeChat Work Use Cases
See how WeChat Work solves key issues the luxury, financial services, and retail industries face in China.