Transform the customer experience by making it seamless across channels – from in-store to web to mobile via WeChat. Connect commerce to service, marketing, and sales channels with Chatly’s integrated all-in-one product suite.
Create personalized, scalable journeys that deliver the right message at the right time on their channel of choice. Reach customers in any stage of the customer lifecycle, including awareness, acquisition, onboarding, engagement, advocacy, and retention, and deliver relevant offers that will take them to the next stage in the journey.
Track your followers and connect with them as they visit your retail locations around the world. Send information and offers that are relevant to them in that moment, leading to higher conversion rates.