Increase engagement

Resorts World Genting leveraged contests, offline QR codes, and targeted offers to organically increase WeChat Account engagement more than 100%.

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Transform how you connect with the global Chinese traveler during every step of the travel process

Inspire travel

Harness data to personalize travel options and recommend in-the-moment experiences. Serve targeted ads to Tencent users who are highly likely to visit your destination.

Build loyalty

Deliver smarter, more personalized support and create satisfying experiences that will keep them coming back. Provide a seamless customer service experience on WeChat using Chatly directly or route the conversation to your contact center anywhere in the world. Integrate your existing loyalty program into WeChat or create an entirely new one.

Make travel easy and convenient

From travel itineraries and hotel room service mini-programs, to museum audio guides and online ticketing, incentivize Chinese travelers to visit by connecting your guest services to WeChat.